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October 10, 2022
Question

No match found

  • October 10, 2022
  • 1 reply
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Hello, 

I am trying to match two bank payments to one invoice. Before I started doing this I already said the client had paid so the invoice is now paid and closed. When I try to match the two bank transactions to a invoice, the right invoice doesn’t appear to be in the list? I’ve change the date and put in the clients name but it still doesn’t come up for a match. Help!

1 reply

October 10, 2022

Hi Lucy2000, has the invoice payment been reconciled? If so, you won't be able to match this and we'd recommend excluding the transactions from the bank feed if all payments details have already been recorded correctly. 🙂