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June 2, 2022
Question

not matching bank to sales

  • June 2, 2022
  • 1 reply
  • 0 views

Hello,

 

I'm matching all my Paypal and Stripe payments but have an issue with the sales receipt showing up when finding a match the sales receipt in the list is in QuickBooks.

But if I'm finding another match the last sales receipt shows up sometimes it's very odd can't work out what is going on. 

 

I've added some images hopefully someone has seen this before.

 

Thanks

 

Anthony

1 reply

June 2, 2022

katherinejoyceO
June 2, 2022

Thanks for sharing your concern with screenshots, @fragglereef.

 

In QuickBooks, as long as the transactions have the same amount and dates, the sales receipts should automatically match your deposits. 

 

However, if you're having trouble matching them, I've included a list of likely causes below:

 

  • Verify that the transaction has not been reconciled.
  • Verify the transaction was entered using the same bank account.
  • Make sure the Quickbooks Online transaction has not been previously matched to another bank downloaded transaction.
  • If it is a deposit or payment received, make sure it is not on the Bank Deposit page (undeposited).

 

To record the fees correctly, I suggest following these steps below:

 

  1. Click the Plus icon (+) at the top.
  2. Under Others, click Bank Deposits.
  3. Select the payment.
  4. In the Add funds to this deposit field, choose an account.
  5. Enter a negative amount, under Amount, then click Save and close.

 

In addition, please see this article for further information on the many sorts of VAT codes.

 

Leave a comment below if you have any further queries about your deposits or sales receipts. I'm always willing to assist.

 

 

June 2, 2022

Hello,

 

Thanks for the reply, I've checked all these and all are as they should be 

 

  • Verify that the transaction has not been reconciled.
  • Verify the transaction was entered using the same bank account.
  • Make sure the Quickbooks Online transaction has not been previously matched to another bank downloaded transaction.
  • If it is a deposit or payment received, make sure it is not on the Bank Deposit page (undeposited).