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Jun 12, 2020 1:41 PM UTC
Question

On HSBC open banking I seem to need to keep entering the secure code to get any transactions. How can I keep the feed open for 90 days without endlessly having this.

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4 replies

Jun 12, 2020 2:11 PM UTC

Hey Cookie3, 👋 If you're on the open banking connection you should only need to update the bank with your sign in details once every 90days. What kind of bank account is it that you have connected to? Is ita saving, Business, personal? Let me know and I will look closer into this for you. Thanks 

Cookie3Author
Jun 12, 2020 2:20 PM UTC

It is a business current account along with savings and credit cards. I have even tried removing the savings and credit card and just having the current account but this still happens.