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September 6, 2024
Question

On the "to do" section I click to review transactions but all I get is "please wait" but nothing ever happens?

  • September 6, 2024
  • 1 reply
  • 0 views
Bank account balance updates as normal as is up to date.

1 reply

September 6, 2024

Let's perform browser troubleshooting so you can review your transactions.

 

Before anything else, may I ask for further information about the error "Please wait" you've received? Any additional information can help me provide a more appropriate solution. A screenshot will be much appreciated.

 

In the meantime, let's perform a browser troubleshooting to determine if this is a browser-related error.

 

We can start by accessing your QuickBooks Online account through a private browser, as this ignores historical data. To save you time, you can refer to the following keyboard shortcuts below:

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works fine, clear your cache so the system can start fresh. You can also use other supported browsers to help narrow down the cause of this behavior.

  

Additionally, you can check out this article to see the lists of bank error codes and messages: Fix bank errors in QuickBooks Online.

 

Let me know if you have further about reviewing your transactions. Keep safe.