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July 16, 2021
Question

One of the receipts I’ve added it’s only picked up one amount on there when there are three

  • July 16, 2021
  • 1 reply
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1 reply

MariaSoledadG
July 16, 2021

Let's make sure you'll be able to add your receipts correctly, colourmedic-hotm.

 

But before we start, how did you add your receipts? Is it through a web browser or your mobile phone? Normally, if you snap a picture, QuickBooks records new transactions from the images of physical receipts. You'll want to delete the receipt and attached it again to check if it's still giving the same amount. Please check this article for more information: Record or attach expense receipts in QuickBooks Self-Employed.

 

However, if the issue persists, I suggest contacting our support team so they can investigate this further. They may also have other troubleshooting steps that they can recommend.

Also, each time you categorize a transaction, QuickBooks matches it to a line on your Schedule C. We'll also show you the custom categories in QuickBooks Self-Employed. I've added this article for your reference: Schedule C and expense categories in QuickBooks Self-Employed.

 

Let me know if you have any concerns with capturing receipts. I'll always make sure to get back to you.