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C
C and C
August 5, 2024
Question

Options on Dashboards

  • August 5, 2024
  • 1 reply
  • 0 views

Hi, we used to be able to change the options in the dropdown in profit & loss on the dashboard to various time periods including 'financial year to date', it's looking like this option is no longer available, has it been withdrawn?We found the financial year options more relevant for our business, any chance they could be reinstated if they have been withdrawn?

1 reply

C
Carneil_C
August 5, 2024

Thanks for laying out the details of your concern, @C and C.

 

I appreciate you for bringing this query to our attention. I'll route you to the support available to assist you with this query about the missing option on the Profit and Loss dashboard.

 

Currently, there's an ongoing investigation related to this issue. Our product team is looking into this and determining the root cause. Consequently, you may reach out to our Customer Care Support Team so you'll be added to the list of affected users. We assure you that you'll receive an email notification once it's fix.

 

Here's how you can reach out to them:

 

  1. Go to Help (?), then click Contact Us.
  2. Please enter your question and select Let's talk or Continue.
  3. Review and choose from the following: Have us call you and Chat with us.

 

Moreover, you'll want to know more about your dashboard by checking out this helpful resource: Get started and adjust settings after you sign up for QuickBooks Online.

 

Keep me posted if you have any other questions or concerns about your display preferences in QBO. I'll be around for you. Take care always.

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