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October 3, 2019
Question

Our client SSE overpaid. Please see invoice 4221. Since then the account has shown a credit of £313. Can you help correct the error. Many thanks

  • October 3, 2019
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1 reply

October 3, 2019

Hello accounts150

 

We can not see the invoice as there is no attachment showing on your post however from the information you provided can we ask the amount in credit on that client,have you refunded them what they overpaid?Are you going to credit a future bill instead?We can then advise the best way to correct this.

 

Emma