Question

Overpayment of invoice - how to clear balance in customer centre

If I have a customer who has overpaid a group recharge invoice by a few dollars how can I apply a customer charge to clear this balance to nil?

Ideally want to just dr receivable cr bank charges.

You cannot apply a negative credit note.

Thanks,

David

Hi David, If you wish to dr receivable and cr bank charges you could use a journal entry(under the + symbol on the left-hand side).

Hi Emma, thanks for getting back to me with a solution.

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