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November 25, 2020
Question

Paid wrong invoices

  • November 25, 2020
  • 1 reply
  • 0 views

Morning,

 

I have allocated a payment from a supplier to some of the wrong invoices, including a wrong supplier. My bank has since been reconciles. Please can someone advise how to undo this transaction and how to make this read correctly.

Clear instructions would be greatly appreciated.

1 reply

November 25, 2020

Hi CV1994 Locate the bill payment and delete it: More > delete. You'll view a messaged warning you that the transaction has been reconciled however just proceed. Then go to the bill that the payment should have been made against and select make payment and re-create the payment ensuring you have entered the correct date and bank account etc. Then you'll have to locate the transaction/bill payment that you just created within the chart of accounts and manually reconcile it. Accounting > Chart of Accounts > account history > use the filter option/date range to locate the transaction if you wish > in the reconciliation column select the blank area until an R appears > select save.