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November 8, 2024
Question

Payment Charge Using AMEX

  • November 8, 2024
  • 1 reply
  • 0 views

Hi, My builder uses Quickbooks to send invoices. I have paid using AMEX and there was no indication that I would be charged for doing so. Why is he asking me to pay a 2% fee? 

1 reply

November 8, 2024

Hello, Ginge1. I'm here to explain what this 2% fee is for.

 

Your builder is most likely requesting a 2% fee due to the processing fees connected with collecting payment using a payment processor application. When a company accepts payments using one of these applications, it usually asks for transaction fees.

 

If this fee was not previously disclosed, we recommend addressing it with your builder to better understand their payment processing policy and whether they can offer an alternate payment option, such as bank transfers, to avoid such fees.

 

Feel free to click the Reply button anytime if you need assistance paying your invoices in QuickBooks. I'll be pleased to help you.