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jb178
October 6, 2020
Question

payments

  • October 6, 2020
  • 1 reply
  • 0 views

Allocate payments

I might be being dim - but I am trying to allocate a payment against a payroll journal - and it tells me that it has already been allocated.  How do I find what has been allocated against this journal.  Ie Journal total is £500, but it only has an open balance of £325 - so how do I find out where the missing £175 has been paid from?  Thanks

1 reply

G
GeorgiaC
October 6, 2020

Hi jb178,

 

Thanks for your post. 🙂

 

You can see where this has been allocated to by opening the journal - this will show as '1 payment made on the (date)' in the top-right hand corner with a blue link to click which will take you to the transaction.

 

 

From here, you can un-tick the journal from the transaction if this has been applied incorrectly as a credit. 

 

Please get back to us below if you're having any difficulties!

 

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