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K
KFSCIT
February 22, 2021
Question

Payroll Transaction

  • February 22, 2021
  • 1 reply
  • 0 views

Hello

 

I ran my payroll on Friday (19th February) - only 3 employees and all 3 received a payslip.  The information in the Payroll tab is correct.

 

However, one of the employees pay has not shown up in either the current bank account or the chart of accounts.  The other 2 employees are there in the correct place.

 

I have searched and it hasn't been posted in the wrong place either.

 

Does anyone know what I can do to rectify this?

 

Many thanks

 

Kelly Foster

1 reply

A
Ashleigh1
February 22, 2021

Hello KFSCIT, 

 

Welcome to the Community page, 

 

Can we ask which payroll you are using in Quickbooks, is it standard or advanced? 

 

The way to tell is when you click on payroll tab if you get two other tabs showing saying payroll and employees then it is standard payroll

 

if you click on payroll and it loads the payroll page with other tabs showing like payroll settings then that is advanced payroll. 

K
KFSCITAuthor
February 22, 2021

Sorry I should have mentioned that.

 

I have the standard version of the Payroll.

 

Thanks

 

Kelly

A
Ashleigh1
February 22, 2021

Thanks for confirming that Kelly, has anything changed at all for that employee that is not showing up the information? 

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