Posting Payments with credit notes

Let me guide you on how you can post your transactions correctly, Westsideproperties.

You'll want to make sure to create and apply credit notes to an invoice. To do this, follow the steps provided below:

1. Click + New.
2. Select Receive payment.
3. In the Customer dropdown, select the customer.
4. In the Outstanding Transactions section, select the open invoice you want to apply the credit note to.
5. In the Credits section, select the credit notes you want to apply.
6. For the open invoice in the Payment column, enter how much of the credit you want to apply.
7. Leave the Payment method, Reference no, Deposit to, and Amount received fields blank.
8. Fill out the rest of the form, including the Payment date.
9. Make sure the total is correct after applying the credit note.
10. When you're done, select Save and close.

Then, create one (1) bank deposit for the three (3) payments so you can match them on the banking page. Also, make sure to deposit it to Undeposited Funds. Here's how: 

1. Select + New.
2. Select Bank Deposit.
3. From the Account ▼ dropdown, choose the account you want to put the money into.
4. Select the checkbox for each transaction you want to combine.
5. Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
6. Select Save and New or Save and Close.

Once done, you can now match one (1) payment to one (1) bank transaction. In addition, you'll want to continue with your reconciliation after you have compared each transaction with the ones entered in QuickBooks. For more information, I've added this article so you'll be guided: Reconcile An Account In QuickBooks Online.

Reach out to us if you have any concerns about posting transactions. We're here to make sure that we've got you covered.