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Mar 8, 2023 11:59 AM UTC
Question

Products/Sevices vanished from drop down when creating invoice?

Hi, has anyone else had their drop down options vanish while trying to create an invoice? just happened in last few days

5 replies

Mar 8, 2023 3:06 PM UTC

Hello Fiona S, 

 

Welcome to the Community page,

 

 Please can you try clearing your cache and cookies to all time, close the browser down, reload it and try again see if that resolves it for you.

Fiona SAuthor
Mar 8, 2023 3:49 PM UTC

have followed these steps still not resolved

 

Mar 8, 2023 4:40 PM UTC

Hi Fiona S, thanks for trying that - are you unable to view the drop-down options on more than one web browser?