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May 16, 2020
Question

QBO Banking: customer has paid 3 invoices in one payment. How to get the 3 (known) invoices onto the page for 'matching'?

  • May 16, 2020
  • 1 reply
  • 0 views
QBO does not recognise the aggregated payment against the 3 relevant invoices so does not bring them up for matching.

1 reply

May 16, 2020

Hello @communityoil,

 

You can use the find match option to bring up the total amount of the payment. Let me walk you through how.

 

  1. Go to Banking, then Banking at the top.
  2. Under For Review tab, select the payment to open. Then, click the Find match radio-button.
  3. A Match transactions window will open; mark the invoices that link to the payment.
  4. Hit Save.

With these steps, you'll be able to match your invoices against the payment. I've got an article about categorise and match online bank transactions in QuickBooks Online for details.

 

We also have a guide on banking that you might find helpful.

 

Please don't hesitate to click on the Reply button if you have other questions or concerns. We're always here for you. Thanks for coming by and have an awesome weekend.