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Neil D
April 3, 2022
Question

QBO Retrospective Sales Receipts

  • April 3, 2022
  • 1 reply
  • 0 views

Hi there,

 

I’ve had about 10 deposits from a customer recorded over the last year, but haven’t used an invoice or a sales receipt at the time, I just created a bank deposit and matched to the banking transactions.

 

the customer has now asked for a receipt for all the payments. There is no information that populates on a statement for the customer.

 

is there a way of sending sales receipts retrospectively?

 

I have been able to create a ‘transaction by customer’ report, but this isn’t a sales receipt.

 

thank in advance.

 

 

1 reply

AlexV
AlexV
April 4, 2022

Hello Neil D!


We can use the bank deposit as payment to invoices instead of sales receipts. I'm here to help you in recording it.


The first thing we need to do is find and edit the deposit transactions. Make sure to enter the deposit details in the Add funds to this deposit section. Select the customer the deposit was from in the Received From drop-down. Then, select Accounts Receivable in the Account dropdown and click Save and Close.


Once done, go to the + New button and select Invoice. Create an invoice as you normally do.


Since the deposit is now updated, we can apply it as a credit to the invoice.

  1. Go to the + New and select Receive payment.
  2. Select the customer in the Customer dropdown. This displays all open invoices and outstanding credits for your customer.
  3. Enter the day you received the payment in the Payment date field.
  4. In the Outstanding Transactions section, select the invoice you need to mark as paid.
  5. Under Credits, select the deposit.
  6. Tap Save and Close.


Here's an article if you need detailed steps on how to reconcile your accounts: Reconcile an account in QuickBooks Online.


If you happen to come across any difficulties while recording your entries, fill me in with the details and I'll help you fix them. Let me know and I'll gladly lend a hand.

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