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S
sasltd
January 23, 2020
Question

Quickbooks Online App Sales Receipt

  • January 23, 2020
  • 1 reply
  • 0 views

Hi

I am an accountant and have the QuickBooks Online App.

I log in and select my Client. I then select the '+' sign and 'Sales Receipt' and I have the option to 'Deposit to' a bank account that I can select.

My client has the QuickBooks Online App and they log in, tap the '+' sign and 'Sales Receipt'. However, they do not have the 'Deposit to' function and so saves the deposit to Undeposited Funds.

My client has the Online Plus subscription and is the Master Admin and uses a Huawei phone. (I use a iPhone).

My question is how can we get the Deposit to function to show on my clients App?

Can we change the default setting to automatically post to 'Cash Account' rather than undeposited funds?

Thank you for your help

1 reply

E
EmmaM
January 23, 2020

HI Sasltd,  

 

In the android app does not have an option to select a bank account on a sales receipt.This means that it will default to the undepositied funds account and there is not a way to change this.For your client if they are adding sales receipts on their android phone the best option is going to be using a browser.We can pass on feedback to our app developers as regards to this.

 

Emma

 

 

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