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September 21, 2021
Question

QuickBooks Premier Desktop 2021 - Running Very Slow

  • September 21, 2021
  • 2 replies
  • 0 views

I recently upgraded to QuickBooks Premier 2021 Desktop with 10 users. 

I upgraded my Server software which is now the latest MS Server Software available.

I have a S.S.D. on the server too dedicated to just store the QuickBooks Data File.

I have upped the RAM to 32Gb on the server.

However, the performance of QuickBooks is still slow, it can take up to 10 minutes to run Accounts Receivable Ageing Summary report.

I monitor the server performance while QuickBooks is running and the 32gb of RAM on the server is never fully utilised, at it's peak it's only ever uses about 8gb. 

How do I get QuickBooks to utilise all the RAM available on the server?

 

 

2 replies

September 21, 2021

Hello User1011, What is the size of the desktop file can we check, and also is it a local or virtual server that desktop 2021 Premier edition is installed on?

User1011Author
September 22, 2021

Hi EmmaM

The size of the file is 10Gb

It is running on a Virtual Server

 

Fiat Lux - ASIA
September 21, 2021

@User1011 

Are you using QB Desktop Premier or QB Desktop Premier Accountant?

How big is the file size?

User1011Author
September 22, 2021

I am running QB Desktop Premier Accountant 

File size is 10Gb

Fiat Lux - ASIA
September 22, 2021

@User1011 

10 GB is only for one QBW file? Are you sure?