Skip to main content
April 2, 2024
Question

Receipt snap no longer available on quickbooks iPhone app

  • April 2, 2024
  • 1 reply
  • 0 views
Have updated app still not available

1 reply

April 2, 2024

Welcome to the Community, nottinghill. I appreciate you for providing the steps you've already taken to rectify the snap receipt feature in the QuickBooks Mobile App.

 

I can provide another way to fix your concern about the unavailability of the snap feature. Let's eliminate common problems that may arise while using the application by clearing the app data. This is to refresh the application, give it a good start, and improve the application's performance. Please ensure you're connected to the internet and proceed with the steps below:

 

  1. Go to Settings.
  2. Select Setting General iPhone Storage.
  3. Choose the Offload App button.

 

Additionally, we can upload these receipt by logging into your company file on a web browser. Here's how:

 

  1. In QuickBooks, navigate to the Transactions menu. 
  2. From there, select Receipts
  3. Hit the Upload from computer option.
  4. Look for the receipt or bill, select Upload.

 

Moreover, I have added an article that can offer you an overview of the app's capabilities. This will help you in exploring the software effortlessly: QuickBooks Online app overview

 

If you require any help or have any worries, feel free to leave a comment in this thread. You can rely on me to offer you with dependable and beneficial assistance. Take care!