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Jul 16, 2024 4:21 PM UTC

Hi ian_nicholls-sky, thanks for joining the Community 

 

We're aware that some customers are receiving the following error when snapping receipts on the QB iOS app:

 

"Validation failed. We’re sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again."

 

Please confirm if this is the same error that you're experiencing so that we can add you to our investigation for updates.