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Stillness_Road
Mar 25, 2024 12:04 PM UTC
Question

Recurring transactions - can't pause or delete them

Anyone else having this problem? None of the links on the recurring transactions pages work, so they can't be stopped. The only solution seems to be to leave them running but not send invoices, which results in a complete mess.

1 reply

GeorgiaC
Mar 25, 2024 3:58 PM UTC

Hi Stillness_Road, thanks for reaching out on the Community

 

We're not aware of any current issues with the recurring transaction feature in QuickBooks Online, including using the pause and delete actions.

 

To check for any browser issue that may be hindering QuickBooks performance, please consider clearing the cache and Intuit-specific cookies, or open QuickBooks in a different web browser. 

 

Get back to us below if you're continuing to experience any issue. 🙂

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