Refund receipt is not showing when i go into Match Transactions in my banking

Hi @jonmathur,

You can do a couple of things to ensure you can match your downloaded bank transactions to your recorded transactions in QuickBooks Online (QBO).

On the Match transactions page, I suggest you choose All under the Show drop-down menu. Another thing to check is the date range on that same page. Ensure that the date range covers the exact date of the transaction you recorded in QBO. 

See this article for more information on this process: Categorise and match online bank transactions in QuickBooks Online. 

To make it easier for you to categorise your bank transactions, you have the option to create bank rules. Refer to this article for the steps: Set up bank rules to categorise online banking transactions in QuickBooks Online. 

Do you have other concerns with your online bank transactions in QBO? Place them in the comments below, and I'll answer them for you.