Refunds

Good day, Vicki.

I'd be glad to share insight about recording refunds in QuickBooks Self-Employed (QBSE).

The option to categorise refunds is currently unavailable in the program. You can record the paid service as an expense, but it has to be excluded once reimbursed.

Here's how:

1. Go to the Transaction menu and then select Add Transaction.
2. Enter the amount and the description.
3. Browse the Select a category menu and choose the best option to organise your transaction. 
4. Click on Save.

For complete guidelines, please check this article: Categorise Transactions in QuickBooks Self-Employed.

To exclude the transaction, proceed to these steps:

1. Go back to the Transactions menu and locate the expense or refund transaction.
2. Click on the arrow icon to expand the transaction.
3. Select the Exclude this transaction (this is for duplicates, reimbursements, customer refunds, and returned purchases) checkbox.
4. Click on Save.

Moreover, I've included an article that'll help you split a transaction by a percentage in QBSE. This ensures your record is accurate: Categorise Income and Expenses.

You're always welcome to post here anytime you have follow-up questions about categorising refund transactions. We're always here to assist you. Keep safe!