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M
Mexi
July 14, 2023
Question

Remittance advice for multiple bills

  • July 14, 2023
  • 1 reply
  • 0 views

Recently moved from Xero. We regularly pay suppliers monthly or fortnightly for a number of invoices. Fairly often suppliers will still request a remittance.  In Xero I would locate the payment and it would easily show the associated invoices and send a remittance. I can find no such function in QB. Google searches are suggesting QB cannot do this and they can only be sent one at a time? I tried the suggestion of ticking each bill in transactions but the batch option to send remittance is greyed out. Also this method requires me to find all the invoices again so quite arduous.  I want to go from the single payment (which has been correctly matched to multiple invoices) and easily send a remittance. Surely QB can do this?  I have tried Business and Accounting modes although I tend to only use the latter.

1 reply

A
Ashleigh1
July 14, 2023

Hello Mexi, thanks for posting on the Community page, If you have a look at this link it tells you how to send a remittance in QuickBooks.

M
MexiAuthor
July 16, 2023

No, this is the same unhelpful link I was already referring to. It is surely fairly standard to send a remittance on reconciling the payment?  You are suggesting I note down all the invoice paid when reconciling, then move to another module and find them again?  Not to mention the remittance option remains greyed out.  I may need to do this once or twice a month for 30+ invoices. Your method would be very arduous. Can quickbooks surely show remittance from the bank payment?  Second time writing this reply, unsure if you removed previous response.

G
GlinetteC
July 16, 2023

Hi, Mexi. I understand the need to send remittance advice by batch. 

 

Let me share details about the option being greyed out. 

 

We have an investigation about this, and the status is still in progress. Currently, our product engineers are implementing a solution. Please get in touch with our Customer Care Support team to add you to the list of affected users and receive updates once it's available. 

 

You can manually print/save the Bill payment and send it to the customer as a workaround. 

 

You can also run reports for suppliers' totals to see their balances. 

 

Please don't hesitate to return to this thread if you have more questions about remittance or any other questions. I'll be here to lend a hand.

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