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Katie080486
June 5, 2021
Question

Reviewed transactions

  • June 5, 2021
  • 1 reply
  • 0 views

Hi, I mainly sell via etsy.  I have just started using Quickbooks to sort out my accounts.  I have linked etsy and have managed to get all my accounts through there for this current tax year.  I have been uploading CSV files for each month of the last financial year.  With each month I have reviewed and categorised the transactions but then I log on again or refresh the page and they all become unreviewed again (not all at once).  I dont know what Im doing wrong. I dont know whether it is because the etsy CSV lists each sale as about 5 different transactions (VAT, transaction fee, processing fee etc) so it means each month I have 1000s of transactions to upload.

1 reply

JessT
JessT
June 5, 2021

Hi Katie080486,

 

It doesn't matter if you have 5 transactions for each sale. This should not turn the reviewed ones back to unreviewed.

 

I would recommend reaching out to our QBSE Support Team to check this behavior. They can use a screen-sharing tool to get more details and investigate this issue.

 

If you have other questions, please don't hesitate to go back to this thread.

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