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May 10, 2023
Question

sales receipt screen

  • May 10, 2023
  • 1 reply
  • 0 views

Hi , for some reason when I click save and new after I have posted a sales receipt the screen changes and it does not show the product box just the detail box and price. i then have to start again, this just started today, i have been using QBO for a couple of years and this never happened before. I hope I am making sense. Can anyone advise me please.

Patricia 

1 reply

May 10, 2023

Hello Patricia, thanks for posting on the Community page, we are aware of this issue and have an investigation on this so we can get you added onto it can we have the last 4 digits of your company id number thanks so we can get you added onto it so you can receive any updates to your email address thanks.