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D
Derek Shaw
January 5, 2024
Question

Supplier credit

  • January 5, 2024
  • 1 reply
  • 0 views

Hello 

 

Can you assist me. I have credits given via credit note to a supplier. However the credit sits on the account and it has not been refunded through the bank account. I have entered the credit notes however they are not showing in the balance and say unapplied. What do i have to do to allocate them without altering the bank account to show a correct credit amount in the relevant supplier account. 

 

thanks 

1 reply

M
MelroseV
January 6, 2024

Welcome to the Community space, Derek.

 

I'm here to help you ensurthat the amount is properly reflected in your supplier balance.

 

You did the right thing when you entered your credit note and had it shown as unapplied, as it means you can use it in your open invoices and apply it. Additionally, one possible reason you don't see the amount in your balance could be because of an open bill.

 

Furthermore, we can run a Transaction List by Date report to check for any unpaid bill that matches the credit note's amount. 

 

Here's how:

 

  1. At the left navigation panel, select Reports.
  2. Enter Transaction List by Date in the search box.
  3. Click Group by drop-down arrow, and then choose Supplier.
  4. Select Customise.
  5. Click Filter, then tick the A/P Paid.
  6. Select Run report.

 

Additionally, here's an article you can check and learn how to download your data from QuickBooks Online: Export reports, lists, and other data from QuickBooks Online.

 

Keep in touch if you have other questions besides your supplier balance. I'll be around to assist further. Have a good day!

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