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R
rcummings
February 18, 2022
Question

Supplier Refunds with online banking

  • February 18, 2022
  • 1 reply
  • 0 views

Hi,

 

I have a debit for a purchase I have made that has come through online banking. I now also have a credit for a refund. When trying to add the refund it assumes its a sale so i now realise I have to go through a process to record it correctly. I believe this process is as follows:

  1. Create Credit
  2. Create Deposit
  3. Pay Bill

Once i have completed the above steps do i then 'match' the debit and credit in the banking section or is this not necessary?

 

Thank you

 

This is RESOLVED. I didn't need to do step 2 as i have online banking so the transaction pulls through automatically. I only needed to complete steps 1 & 3.

1 reply

A
Ashleigh1
February 18, 2022

Hello Rcummings, 

 

Welcome to the Community page, 

 

So what you need to do is create a credit> then create a deposit to the Accounts Payable account>then go to Pay bills, it'll show the deposit> click set credits and make sure the credit it ticked> then click save. 

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