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lawrencemusicltd
lawrencemusicltd
September 17, 2023
Question

Suppliers and categories

  • September 17, 2023
  • 1 reply
  • 0 views

When I enter a category for an expense, the default VAT populates in the entry. When I enter the supplier's name, their default Category does not populate in the entry, and I can't understand why. Am I doing something wrong?

1 reply

C
ChristieAnn 11
September 17, 2023

Welcome back to the QuickBooks Community, lawrencemusicltd. When you assign a default category to a supplier, it will appear automatically when you record an expense in QuickBooks. Since it isn't working as expected, let's perform some troubleshooting to fix it.

 

A cache full of history and temp files can sometimes create unexpected behaviors, such as the supplier's default category not populating while creating an expense in QuickBooks. I recommend logging in to your QuickBooks account using a private browser. Then, create the entry and enter the supplier's name from there. 

 

 You can use either of these keyboard shortcuts to save you time:

 

  • Google Chrome: press Ctrl + Shift + N
  • Microsoft Edge: press Ctrl + Shift + N
  • Firefox: press Shift + CTRL + P

 

If it works, clear the cache of your original browser to start fresh. If the steps above don't work, use another supported browser.

 

Lastly, refer to this article if you need a particular report that reflects payments coded to expense accounts and not true supplier totals: Run a report with supplier totals.

 

If you need any additional assistance, you can leave a comment below. I'll get back to you, lawrencemusicltd. Have a good one!

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