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February 20, 2019
Question

The amt billed to my ac this mthis incorrect. In addition, there are no invsin the history online, except the last one. I need the prior invoices and the billing fixed.

  • February 20, 2019
  • 1 reply
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Original commenter did not share additional details

1 reply

AlcaeusF
February 20, 2019

Hello there, billing12.

 

Welcome to the QuickBooks Community. I'm here to make sure you'll get the support you need with the charge on your account.

 

I want to be the one who will assist you in figuring out why the charge is incorrect. However, asking of any private information will isn't safe in a public forum.

 

That said, I recommend reaching out to our Phone Support Specialists to check your account. They have a more secure environment, and I assure you they'll be able to figure this out in no time.

 

You can reach out to them by following these steps:

 

  1. Click the Help option.
  2. Click Contact us.
  3. Choose a topic.
  4. Scroll down and choose Get Phone Number.

In case you need more insights about the subscription rates and charges, I'm adding the article I recommend on this:

 

How to understand your subscription rates and charges.

 

Please don't hesitate to post a response if you have additional questions or concerns related to your QuickBooks billing. I'll keep an eye out on your response.