Skip to main content
February 1, 2024
Question

The whole point of quickbook is invoicing! However my quickbook's invoice's shortcut and quick action button are missing. How can i get them back

  • February 1, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

February 1, 2024

Hi there, @rapidph2010. We'll help you fix this so you can utilize the invoice option inside QuickBooks Online (QBO).

 

Before anything else, can you tell us if it's missing on the left navigational bar? If so, know you'll want to ensure they're in your Bookmarks. This way, you can see and access the invoice option easily. We'll write down the steps to get you going:

 

  1. Next to Bookmarks, select the edit icon .
  2. Select which pages you want to appear under Bookmarks.
  3. To reorder your bookmarks, select the reorder icon  and drag them to your desired order.
  4. Select Save.

 

Feel free to visit this page for more details: Understand the navigation menu in QuickBooks Online.

 

If you're referring to the Invoice option in the +New button, it possible that this has something to do with the temporary internet files you have in your browser. In this situation, we recommend performing some basic browser troubleshooting and accessing your company using an incognito or private Window. Use these shortcut keys:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

Once logged in, try to check if the invoice option in the +New button. If it shows, proceed to clear your browser’s cache. This way, you start with a clean slate when using QuickBooks.

 

Furthermore, here are some articles to help you manage invoice payments, and create personlised sales forms inside the program:

 

 

Don't hesitate to comment below if you need further assistance managing invoices or have any additional QuickBooks-related queries. Keep safe and have a good one.

February 3, 2024

The Invoice button is removed from the App as well. Please correct this so I can create new invoices. I can't create new invoices using the app. Open app. Select menu tab at lower right. The invoices tab is missing from this menu. It used to be the second down on the left.

February 3, 2024

Here is a screen shot of the menu tabs available now. Since I started using this app second down on the left was invoices. Now that tab is completely gone and no way to create invoices. Please correct this.