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Dec 13, 2023 3:05 PM UTC
Question

Time Conversion on Invoices

When invoicing a client i input the hours as 3.50 for 3 and half hours.  But when i go to print invoice it changes it to 3.30 but is still charging as 3.50.  How can i change this setting.  I have customers querying our invoices as 

3.50 x 10.00 = 35.00 but 3.30 x 10.00 = 33.00

1 reply

Dec 13, 2023 4:14 PM UTC

Hello Helen81, thanks for posting on the Community page, can you either go on our chat support or ring the helpline on 0808 234 5337 (Mon - Fri, 8 am - 7 pm, free from UK mobile & landlines). so you can do a screenshare with the agent so this can be looked into more for you thanks.