Transactions missing? Where have they disappeared to? Has QuickBooks deleted them?

We appreciate you reaching out to us, @pm-constructionp. We'll provide information to help you retrieve your invoices inside the QuickBooks Online (QBO) mobile app.

Before we dig deeper into your query, know the app's huge collection of temporary data may be responsible for this. Too much temporary data may affect your experience using the mobile app to view invoices. That said, you'll want to clear the app's cache to give you a clean slate and have your invoices reviewed. We'll provide the steps below to get you going.

For Android users, here's how:

1. In your phone, go to Settings.
2. Select the QuickBooks Online application.
3. Click the Refresh Data, and then choose Yes.

For iOS users, these are the steps:

1. In your phone, go to Settings.
2. Click on General, and then choose iPhone Storage.
3. To free up the storage without deleting the documents and data for the app, select Offload App.

You can also consider uninstalling and then reinstalling the mobile app. Ensure it's running the latest update to prevent changes from your experience when using it.

We also added these articles to help you manage invoice payments, and keep track of your invoice transactions inside the program:

• Record invoice payments in QuickBooks Online.
• Run reports in QuickBooks Online.

Feel free to visit us here in the Community space or comment below if you need further assistance retrieving and managing invoices. As always, we'll be around to assist you. Keep safe.