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August 18, 2021
Question

Transactions not updating?

  • August 18, 2021
  • 1 reply
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I have 5 months of bank transactions that are not updating on to quick books from mid December to mid May. I have refreshed my bank sync several times but they are not becoming available

1 reply

August 18, 2021

Hi growandcut, thanks for joining us here on the Community

 

If the account has updated since, any transactions prior to this will no longer be downloaded through the live feed - in this case, you can import the missing period by downloading a CSV of the transactions from your bank, making sure this is formatted according to our guide before uploading. 🙂