Transactions not updating

Thank you for reaching out to the Community, @tf-crafts81. Let me help you keep your transactions up-to-date in QuickBooks Self-Employed (QBSE).

I suggest checking for a specific error message when you access the Banking page. If there's none, we can proceed with browser troubleshooting.

A browser’s cache that has been stored on your computer can cause strange behavior when using the application. To isolate this, you can open your browser’s private window.

Here are the keyboard shortcuts to open a private browser:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift +N

If it works, let’s proceed with clearing the cache. Otherwise, open a different browser that’s available.

If the same concern persist, you can check this article for a list of compatible browser’s while using QBSE.

You can check this article if you have questions with Open Banking.

Just tell me if your need further assistance with your transactions. The Community always has your back. Have a great day!