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Sep 15, 2022 3:26 PM UTC
Question

Trying to send Remittance Adive to suppliers. QB Online says email sent but nothing arrives and the Audit Log shows now email at all.

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1 reply

Sep 15, 2022 4:58 PM UTC

Hello Accounts2-onward, 

 

Welcome to the Community, 

 

Can you please try clearing your cache and cookies to all time, close the browser down, reload it, log back in and try sending it again. Does the same thing still happen?