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Resonate
Dec 16, 2021 1:41 PM UTC
Solved

USD to Euro Transaction is not reconciling?

Hello people of QB,

Our base currency is set to GBP.

I recently made a transfer from our Revolut USD account to our Revolut EUR account.  This has come up on QB but when I categorise it as a transfer, the system says I cannot, because it is not in GBP and there can only be two exchange rates.

I reached out to QB Online who advised me to next time transfer from USD to GBP to EUR, which I will do in future, but it doesn't sort my current issue!

Thank you so much for your help!

EmmaMAnswer
Dec 16, 2021 1:47 PM UTC

Hello, Resonate, in the case where the base currency is GBP and you want to record a transfer from a EUR account to a US dollar account the way to do that would be to transfer from EUR to GBP and then do a separate transfer from GBP to US dollar account, If the existing transaction is in your banking section to be reviewed it would be a case of excluding it and manually creating the transaction in the + symbol in the top right and transfer.

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4 replies

EmmaMAnswer
Dec 16, 2021 1:47 PM UTC

Hello, Resonate, in the case where the base currency is GBP and you want to record a transfer from a EUR account to a US dollar account the way to do that would be to transfer from EUR to GBP and then do a separate transfer from GBP to US dollar account, If the existing transaction is in your banking section to be reviewed it would be a case of excluding it and manually creating the transaction in the + symbol in the top right and transfer.

    ResonateAuthor
    Dec 16, 2021 1:50 PM UTC

    Thanks Emma for such a fast and helpful response.  Could you please talk me through creating the new transaction?  It's not something I've done before.

    ResonateAuthor
    Dec 16, 2021 2:23 PM UTC

    Don't worry, all sorted!

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