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December 16, 2021
Solved

USD to Euro Transaction is not reconciling?

  • December 16, 2021
  • 1 reply
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Hello people of QB,

Our base currency is set to GBP.

I recently made a transfer from our Revolut USD account to our Revolut EUR account.  This has come up on QB but when I categorise it as a transfer, the system says I cannot, because it is not in GBP and there can only be two exchange rates.

I reached out to QB Online who advised me to next time transfer from USD to GBP to EUR, which I will do in future, but it doesn't sort my current issue!

Thank you so much for your help!

Best answer by EmmaM

Hello, Resonate, in the case where the base currency is GBP and you want to record a transfer from a EUR account to a US dollar account the way to do that would be to transfer from EUR to GBP and then do a separate transfer from GBP to US dollar account, If the existing transaction is in your banking section to be reviewed it would be a case of excluding it and manually creating the transaction in the + symbol in the top right and transfer.

1 reply

EmmaMAnswer
December 16, 2021

Hello, Resonate, in the case where the base currency is GBP and you want to record a transfer from a EUR account to a US dollar account the way to do that would be to transfer from EUR to GBP and then do a separate transfer from GBP to US dollar account, If the existing transaction is in your banking section to be reviewed it would be a case of excluding it and manually creating the transaction in the + symbol in the top right and transfer.

ResonateAuthor
December 16, 2021

Thanks Emma for such a fast and helpful response.  Could you please talk me through creating the new transaction?  It's not something I've done before.

ResonateAuthor
December 16, 2021

Don't worry, all sorted!