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May 9, 2019
Question

"VAT on sales" comes up as an item line in the printed invoice. How can I remove this?

  • May 9, 2019
  • 2 replies
  • 0 views

I have de-registered foir VAT and have removed all references to VAT in the invoice template, but "VAT on sales" comes up as an item line in the printed (not screen) invoice. How can I remove this?

2 replies

May 9, 2019

Hello Witcomb,

 

Welcome to the Community - thank you for your question!

 

Could you please send a screenshot of this, of course cutting out any confidential information?

 

Thanks,

 

Talia

WitcombAuthor
May 10, 2019

Dear Talia

 

Here is an dummy invoice, which shows the problem line.

 

Regards

Simon

 

May 10, 2019

Hi Simon

 

 

We would be grateful if you can provide us with a screen shot of an actual invoice and also a screen shot of the preview of that invoice.

May 31, 2019

Hi Simon,

 

Please try using this link here to repair the file to see if this resolves the issue. If the issue continues can you please include some screenshots of the blank page you receive so I can see if it is loading the correct area without the data.

 

Thanks,