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December 8, 2021
Question

VERY slow accessing any invoices on customer database. Any known problems as this is now an ongoing issue?

  • December 8, 2021
  • 1 reply
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1 reply

December 8, 2021

Thank you for visiting the Community, @Arabella LS

 

Allow me to help you with handling invoice issue. This way, you can access them with ease.

 

First off, we can isolate web issue by logging in to your account using an incognito or private browser. 

 

The shortcuts are as follows:

 

  • Ctrl + Shift + N (Google Chrome)
  • Ctrl + Shift + P (Firefox)
  • Control + Option + P (Safari)
  • Ctrl + Shift + P (Microsoft Edge)

 

If this works, you can clear your browser's cache and cookies. This is helpful as it will clear certain data, which will increase the performance of your device.

 

Kindly refer to this article for more information about the system requirements. This can guide you in choosing what computer and browser you need for the best experience.

 

You can read through these articles to learn more information about invoice:

 

 

I've got you covered if you have any other concerns of an invoice. I'm always available to help. Have a lovely day!