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JanC
February 26, 2019
Question

Voucher payments from multiple customers

  • February 26, 2019
  • 1 reply
  • 0 views

As a nursery we receive childcare payments from voucher companies.  Parents give up part of their salary to avoid tax and the money is paid to us.  The problem is that we get a single payment that covers money from more than one parent.  This is further complicated because they pay a fixed amount every month, so these don't tally with particular invoices either.

 

We need to know how to split a single payment so that it applies to multiple customers and multiple invoices.  It's possible that after receiving a payment any individual customer will either still owe us money or be in credit.

 

Thanks

1 reply

JessT
JessT
February 26, 2019

Hello JanC!

 

Let's record and apply the single payment you received to different invoices.

 

You can record the payment as a deposit, and allocate the amounts to different customers by tagging their names and using the Debtors account. In this way, the deposit will turn into credits which you can use to pay their invoices.

 

Let's say you received €1000 to pay invoices for Mary (€250), John (€500), and Nick (€250). You'll want to record it like in the screenshot.

 

 

When you pay their invoices, you can click the Receive payment button on the Invoice page. Then, on the Receive Payment page, select the deposit in the Credits section.

 

 

We're just around if you have other questions.

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