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dperez01.galaxi@
July 15, 2024
Question

We are having issues with QBO UK Version where the application is displaying "Items attached to a large number of transactions cant be processed" since last July 05, 2024

  • July 15, 2024
  • 1 reply
  • 0 views
This error message appears whenever we use the functions Invoice, Sales Receipts, Bills and Cheque for three of our products. The issue was promptly reported to our software provider in the Philippines who in turn escalated it to QBO UK. Unfortunately, up to this time, it is still unresolved. This is a SHOWSTOPPER for us as we are unable to process any transactions related to Sales and Purchases modules. It also creates huge backlogs. The three products are our main products which we buy and sell. Hoping you could identify the issue and implement the fix asap.

1 reply

G
GeorgiaC
July 15, 2024

Hello and welcome to the Community, dperez01.galaxi@

 

We're aware of an issue with this error that is impacting a small number of users.

 

So that we can take some account-specific information in order to add you to our investigation, please contact our support team directly by live messaging or on 0808 234 5337 (8 AM to 7 PM, Monday to Friday).

 

Thanks for reaching out to the Community today. We're just a post away if you have further questions or require additional assistance. 

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