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Jun 16, 2022 11:19 AM UTC
Question

We have been having invoice delivery issues for months, I see from the community that this is an ongoing issue. Is there an estimated resolution date from your engineers?

This has been an ongoing issue for months, the only workaround solutions provided by your team are clumsy and unprofessional. Unfortunately, my employer has asked me to find an alternative software solution unless this is fixed as soon as possible. Please advise.

5 replies

Jun 16, 2022 12:30 PM UTC

Hello Tangonovemberbravo, 

 

Welcome to the Community page, 

 

So we should be getting an update about the issue tomorrow. 

Jun 17, 2022 2:06 PM UTC

Thanks, is there an update?

Jun 17, 2022 3:26 PM UTC

Hi tangonovemberbravo, we're sorry for the delay on this, our technicians are expecting a further update or resolution by 21/06. If you haven't already, please reach our support team quoting the investigation reference INV-72878 so that we can keep you updated on this via email.