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July 25, 2021
Question

What is happening with hsbc bank accounts and quick books from 01/08/21? What should I do? Will it still feed transactions into quick books automatically?

  • July 25, 2021
  • 1 reply
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1 reply

JessT
July 25, 2021

Hi jane24,

 

Thank you for posting your concern about your HSBC feeds to QuickBooks.

 

Yes, we're still expecting feeds from HSBC, as there isn't an announcement that they will stop sending updates. Let me help you fix your connection instead.

 

If you haven't already, you can click the Update (circling arrows) button on the banking page to refresh your connection. If you receive an error with a code, you can search it in the Community to find resources about it. You can also comment below.

 

For more troubleshooting steps, please check out this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

Alternatively, you can manually upload the missing transactions to make sure you can still continue working on them.

 

Let me know how the steps in the articles work for you. I just want to make sure that you're taken care of.