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May 20, 2024 2:04 PM UTC
Question

When creating an invoice my drop down options for product/service have gone?

Original commenter did not share additional details

4 replies

May 20, 2024 2:07 PM UTC

none of my drop downs are working at all

May 20, 2024 2:09 PM UTC

Same here. It was working this morning (10-11am UK time), but isn't working now

May 20, 2024 3:08 PM UTC

Hello all, thanks for reaching out to the QuickBooks Community today

 

We're aware that some of our UK customers are currently unable to use the drop-down options in QuickBooks and our team are actively working on resolving the issue.

 

We'll update this thread once a fix has been confirmed and apologise for any inconvenience being caused in the meantime. 

May 20, 2024 4:10 PM UTC

Thank you all for your patience.  This issue is now resolved, please reply to this post if you continue to see anything different.