Skip to main content
Jun 1, 2020 11:12 AM UTC
Question

When generating an invoice -what does OOS - inactive mean?

Original commenter did not share additional details

1 reply

Jun 1, 2020 11:28 AM UTC

Hi James74, 

 

This means that something on the invoice, such as the product/service or VAT code has been made inactive. This is common in cases where customers have migrated from QuickBooks Desktop and are selecting a VAT code that has migrated and is not compatible with QuickBooks Online. You can see the full QuickBooks Online VAT codes which you should be using here - these can be turned on/off within the VAT centre (Taxes > Edit VAT > Edit rates).

 

Please get back to us below if you have any Q's on this. 

 

Thanks!