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June 1, 2020
Question

When generating an invoice -what does OOS - inactive mean?

  • June 1, 2020
  • 1 reply
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1 reply

June 1, 2020

Hi James74, 

 

This means that something on the invoice, such as the product/service or VAT code has been made inactive. This is common in cases where customers have migrated from QuickBooks Desktop and are selecting a VAT code that has migrated and is not compatible with QuickBooks Online. You can see the full QuickBooks Online VAT codes which you should be using here - these can be turned on/off within the VAT centre (Taxes > Edit VAT > Edit rates).

 

Please get back to us below if you have any Q's on this. 

 

Thanks!