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October 5, 2023
Question

When I’m confirming transactions, I’m trying to confirm some income which is in GBP, but when I confirm it, it changes to Euro.

  • October 5, 2023
  • 1 reply
  • 0 views
So for example, I get some income which is £1000, when I confirm it, it changes to €1000 which then works out the exchange rate and think I’ve actually been only been paid £865

1 reply

October 5, 2023

Hello there, bizproltd1.

 

I want to make sure you get the help you need. 

To ensure we're on the same page, can you send a screenshot of the transactions you're trying to add in QuickBooks? Then, hide personal information when sharing it, so I can get a better picture of what's happening.
 
We are looking forward to hearing from you. Have a great day!

October 5, 2023

Hi there DebSheen!

Thanks for getting back to me.

Ill have to do this in 2 messages…

 

So this is what comes up in the transactions to confirm… as you can see its in GBP, this is the currency I need it to be…

October 5, 2023

And then once I’ve confirmed it, it does this…

as you can see, the value gets changed to Euro, and then converted to GBP…