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nbaldwin-nlcc
October 28, 2019
Solved

When I post a payment against a customer invoice it goes to Debtors, how can I post it directly to an income category?

  • October 28, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by GeorgiaC

Hi nbaldwin-nlcc,

 

The income account is associated with the product/service selected on the sales transaction. You can view the income account on the product by going to Sales > Products and Services > Edit.

 

Thanks

1 reply

E
EdwardR
October 28, 2019

Thanks for posting in the Community nbaldwin-nlcc.

 

An Invoice will post to debtors until paid by the customer so doesn't count as income until this point, if you want a transaction to hit the income account you can use a sales receipt which is for any transactions which are paid when created.

 

Please let us know if you need any further help.

 

 

N
nbaldwin-nlccAuthor
October 29, 2019

I understand that the invoice when created goes to Debtors, but when I do a sales receipt there is no option to link that to an income accountant. How does it move from Debtors to a specific income accountant?

G
GeorgiaCAnswer
October 29, 2019

Hi nbaldwin-nlcc,

 

The income account is associated with the product/service selected on the sales transaction. You can view the income account on the product by going to Sales > Products and Services > Edit.

 

Thanks

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