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Apr 19, 2023 7:34 AM UTC
Question

When I raise an invoice and save it, it immediately shows as deposited even though I have not sent it. How do I rectify this?

How can I rectify invoicing issues? My invoices save as ‘deposited’ all the time.

1 reply

Apr 19, 2023 10:01 AM UTC

Hello Mike-England, can you go to the main cog wheel>account and settings> advanced> automation and make sure that both of these are toggled off Automatically apply credits and Automatically apply bill payments > save and when you then create an invoice and save it, it should not show as deposited for you.