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tamsin
March 13, 2019
Solved

When I receive or make a Euro payment, it doesn't automatically match to Invoices within the customer / supplier account - I don't have the option to match the invoice?

  • March 13, 2019
  • 1 reply
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Original commenter did not share additional details
    Best answer by Ashleigh1

    Becky29 - So what am I supposed to do with the transactions on bank feed? If I accept them after I have manually received payment for Invoices this results in income being recorded twice.


    Hello SGI, 

    You would need to record transaction in Quickbooks manually as paid, then what you need to do is just exclude the payment in the banking section as you can't match multi-currency on the banking page to that invoice.

     

    To exclude the payment is if you go to the 

     

    Banking tab>tick the box on the left-hand side on the transaction you don't want>click batch actions> exclude selected.

     

    This will then move the transaction from the for review to the excluded section for you and if you want to delete it totally of Quickbooks if you go into the excluded section>tick the box again>batch actions >delete this will remove it completely out of Quickbooks.  

    1 reply

    T
    TaliaI
    March 13, 2019

    Hello tamsin,

     

    You cannot automatically match multicurrency transactions. You will need to manually receive/make payment on the invoice/bill and then go back to Banking to match.

     

    Please let us know if you need any further help with this.

     

    Thanks,

     

    Talia

    T
    trang-tran
    March 30, 2019

    Hi Talia,

    I have tried the 'receive payments' but it still doesn't match with the bank incoming amount from the customer. If I try to record that bank amount as 'deposit' while 'receive payment' is there it creates a duplicate. How do I show this perhaps with a journal entry ?

    A
    Anonymous
    March 31, 2019

    Hello, trang-tran.

     

    To avoid duplicate entries, you can match the invoice to the bank transaction directly. Here’s how:

    1. Go to Banking from the left menu. 
    2. Select Banking tab and choose the correct bank account. 
    3. If the transaction is already added in QuickBooks, go to Reviewed tab, locate the transaction and click Undo. 
    4. Go back to For Review, locate and click the transaction. 
    5. Select the Find Match option. 
    6. A list of transactions including invoices will show up. Select the right invoice and click Save.

     

    For additional information about this process, please refer to this article: https://quickbooks.intuit.com/community/Banking/Add-and-match-downloaded-banking-transactions/m-p/239044


    Drop by again if you have other concerns about QuickBooks. 
     

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