When I right a invoice for my main client before I send it it comes up as paid . How do I stop this ? Thanks

I know a way to reoslve this, userrobcox34.

One possible cause why the invoice is marked as paid is the Automatically apply credits option is turned on. Let's verify this on the Account and Settings page. Here's how:

1. Go to the Gear icon and then Account and Settings.
2. Select the Advanced tab.
3. Click the pencil icon on the Automation section.
4. Deselect the Automatically apply credits box.
5. Click Save, and then Done.

If the issue persists, I'd recommend accessing your QuickBooks Online account via a private window. This helps us determine if this is a browser-related issue. Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

Once signed in, try sending an invoice. If it works, let's clear the browser's cache. This removes its stored cache to ensure the program performs efficiently.

You can also use other supported browsers. They provide the best and most secure experience with QuickBooks. 

Additionally, I encourage browsing these articles that'll help you in managing your invoices and your sales forms:

• Change the Invoice Number on Sales Forms
• Customise Invoices, Estimates, and Sales Receipts

Please let me know how these steps turn out. I'm always here if you need any more assistance with your invoices.